Job Description
Do you love helping people through difficult situations?
Don’t miss your chance to join our Franchise as a Construction Coordinator ! In this role, you’ll make a difference every single day. Our team has a sincere drive to help make fire and water damage “Like it never even happened.”
We’re looking for someone who:
Thrives in challenging situations and isn’t afraid of hard work
Enjoys meeting new people and building relationships
Has strong communication and organizational skills
Excels at multi-tasking and teamwork
Is dependable, self-motivated, and eager to exceed expectations
If this sounds like you, you may be the perfect hero to join our team!
Key Responsibilities
· Assist with customer service and management of the customer experience
· Monitor and ensure client requirements are followed
· Assist with scheduling all warranty activities
· Enter lead/jobs into the operating system and make sure all information in the project is correct
· Schedule Construction Manager (CM) initial visit with customer
· Educate customers on process
· Review and validate project file documentation
· Confirm with CM project scope of work is complete
· Maintain customer and client communications
· Support CMs ensuring customer and client agreement on scope and estimate
· Ensure all paperwork is complete with customer and client
· Ensure estimates are distributed to all necessary parties
· Interface with Subcontractors for availability
· Issue POs based on project budget
· Acquire proper permits as necessary and ensure all correct procedures are being followed with local municipalities
· Schedule inspections with building departments
· Update budgets
· Order materials and supplies as needed
· Update project schedule and timeline
· Assist identifying and qualifying resource providers
· Validate completed PO documentation
· Update contract status with change orders and keep customer and client advised
· Maintain Work-in-Progress (WIP) report
· Maintain internal and external communications
· Maintain communication log
· Prepare project reports
· Upon completion, review file documentation and update as necessary
· Manage collections activities
· Perform project close-out
Position Requirements
5 Years office experience
Associate or Bachelor of Business Administration is preferred
Superb customer service track record
Effective written and oral communication
Experience in restoration and/or construction preferred
Multi tasking
Team Player
Skills/Physical Demands/Competencies
Walking and/or standing throughout the day, otherwise mostly sitting
Ability to lift push pull up to 30 lbs. as needed for Show Room/ Product Samples.
Company Description
SERVPRO of Broome County, Tompkins & Tioga Counties, Elmira/Chemung County, Watkins Glen/Schuyler County, Cortland & Chenango County, Corning, Bath, and Susquehanna, Bradford & Tioga Counties has proudly served our local communities for over 30 years.
As a locally owned and family-operated business, we are committed to helping both homeowners and businesses recover from unexpected disasters. Our experienced team is available around the clock, ready to provide the highest level of service when it’s needed most. We understand the stress and disruption that fire, water, and storm damage can cause. That’s why our goal is to minimize interruptions and restore your property quickly and efficiently—helping you get back to normal as soon as possible. From cleaning and restoration to full construction services, we are your trusted all-in-one service provider.SERVPRO of Broome County, Tompkins & Tioga Counties, Elmira/Chemung County, Watkins Glen/Schuyler County, Cortland & Chenango County, Corning, Bath, and Susquehanna, Bradford & Tioga Counties has proudly served our local communities for over 30 years.\r\n\r\nAs a locally owned and family-operated business, we are committed to helping both homeowners and businesses recover from unexpected disasters. Our experienced team is available around the clock, ready to provide the highest level of service when it’s needed most.\r\n\r\nWe understand the stress and disruption that fire, water, and storm damage can cause. That’s why our goal is to minimize interruptions and restore your property quickly and efficiently—helping you get back to normal as soon as possible.\r\n\r\nFrom cleaning and restoration to full construction services, we are your trusted all-in-one service provider.
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