Job Description

Here’s your opportunity to work at a brand new, state-of-the-art medical clinic, alongside a supportive team! We are seeking a Medical Assistant who is highly motivated, well-organized, and exceptionally detail-orientated to join our team at our new urgent care center in Concord, CA. You must be a team player with great customer service skills. We are seeking someone who is interested in building a future with our medical center.

Responsibilities

· Provide outstanding, empathetic, patient-centric care

· Take vitals and room patients in a timely fashion

· Perform rapid screening tests (strep, influenza, mono, glucose, covid, etc.)

· Ancillary testing and tasks as ordered by the treating Physicians

· Administer vaccines/injections

· Perform phlebotomy duties

· Audiogram and respirator fit testing

· Set up and assist with wound care

· All other required testing

· Dispenses medications and appliances as ordered by the treating Physician

· Monitor inventory

· Attend staff meetings as required

· Maintain and operate all medical devices, equipment, including calibration and record keeping in accordance with current policy and procedures

· Clean exam rooms and equipment

· Restocking exam rooms

· Manage patient flow and volume

· Answer phone calls

· Cross-trained to perform Front Office duties · Must be open to weekend shifts

· Be flexible in taking on other duties as assigned by Center Administrator or Providers

Minimum Qualifications

· High school diploma or equivalent

· Preeminent customer service (people-facing and empathy) skills

· Well-developed time management and organizational skills, ability to prioritize assignments and work

· Office computer skills

· Insurance billing knowledge a plus

· Medical Assistant Certification from an accredited school

· Previous Medical Assistant experience - 1 year at least after Externship

Ideal Qualifications

· Exceptional listening, interpersonal, and empathy skills

· Unparalleled approach to customer care that results in consistently high levels of patient satisfaction, word-of-mouth referrals, and return visits over time

· Ability to participate in a positive work environment for all staff

· Community, family, or professional ties to the East Bay

Center hours will be Mon-Fri 8 am-8 pm, and Sat-Sun 8 am-5 pm. We are an Equal Opportunity Employer.

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