Job Description

Revenue Operations Manager New York NY Job ID: 20408 Revenue Operations Manager Position Summary The role is primarily responsible for the day-to-day management of the work-in-progress (WIP) and AR balances for designated Large Client & Attorney Accounts as assigned by the Director of Revenue Operations. This is a proactive role, supporting and working alongside the other Key Inventory Managers and revenue accounting operations personnel in seeking to achieve and maintain an optimum revenue cycle and act as a pivotal point for partners responsible for large client accounts. The role may also be one that services a Client Relationship Leader (CRL) (vs. a client) with a large book of business. The job specification may evolve according to the needs of the Finance Team/Firm. Job Duties and Responsibilities Take ownership of revenue cycle (WIP & AR management) for designated “large client/CRL accounts” with goal of controlling/reducing days to bill and collect. Build relationships with assigned clients. Take responsibility and ownership for active management of accounts including administration, analysis and service delivery coordination. Actively work to reduce administrative burdens for partners and secretaries on assigned clients. Meet with Partners regularly to proactively evaluate WIP & AR status and anticipated/expected billing and collection activity for the month. Liaise with Secretaries, Billers & Collectors to facilitate the revenue process including quality control, process documentation and workload balancing. Monitor collections and coordinate with Collections team re: AR Management. Develop detailed year-end billing and collections plan for assigned clients and insure plan is met. Proactively monitor e-billing and address issues. Work with collections, billing, e-billing team and client to effectively resolve issues. Ensure all requests from client and/or partner are actioned appropriately and promptly. Other duties related to accounts as assigned by Director of Revenue Operations. Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. reserves the right to revise or modify job duties and responsibilities at anytime. Education Bachelor’s Degree in Accounting or Finance required. Experience Four years in comparable responsible accounting position required. Experience with billing/collections accounting systems preferred. Experience in a law firm or other service environment a plus. Skills Excellent PC skills, including MS Office Suite (Word, advanced Excel, and PowerPoint) and experience with an accounting/billing system. Possess a general knowledge of accounting theories and practices. Exceptional organizational and time management skills. Must possess great interpersonal and communication skills. Attention to detail and accuracy are critical skills necessary for ensuring precision and quality in all tasks and responsibilities. Other Supervisory Responsibilities: None Equipment To Be Used: Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc. Essential Job Functions Ability to handle multiple tasks on a daily basis and complete assignments within set timelines. Keen problem-solving and troubleshooting abilities and solutions-oriented thinking. Ability to think creatively and propose innovative ideas or approaches to solve problems or improve processes. Ability to use independent judgment and discretion and adapt to changing work situations. Ability to work under pressure with composure and resilience in a fast-paced and dynamic work environment. Ability to communicate effectively, orally and in writing, with various personalities at all levels. Ability to sit and/or stand for prolonged periods, intense eye usage, and finger, hand and wrist dexterity associated with prolonged computer use. Ability to read and interpret written documents, computer screens and other visual displays accurately. Ability to utilize technology, including computers and telecommunication devices. Providing off-hours support and coverage as needed, including evenings, weekends, and holidays. This may involve responding to critical incidents, performing system maintenance, or assisting with project deadlines. Must work in office as required. Working Conditions You will be required to work in the office a minimum of 2 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay Ranges New York: $115,000 – $150,000 #J-18808-Ljbffr Friedman Williams

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