Job Description

FHIA Remodeling, a Renuity company

Appointment Setter - Base + Commission

Earn up to $60,000 to $80,000/yr!

In-Office Position

The home improvement industry is broken. Renuity is here to fix it. Weve united seven of the most trusted home renovation companies in America under one powerful brand Renuity. Together were on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether its a new bath, a custom closet, or exterior upgrades, we help people create homes they love without the hassle. With expert teams in 36 states and counting, theres probably a Renuity home in your neighborhood. And were just getting started.

If youre ready to build the future of home improvement, join us.

What We Offer

• Hourly base pay plus uncapped commissions

• Average first year income range up to $60,000 to $80,000/yr+

• Growth Opportunities based upon merit and performance

• Medical, dental, life and disability insurance plans

• Paid Holidays and Paid Time-Off

• Competitive 401(k) retirement savings plan, matched by Renuity

• Company wellness incentives

About This Role

• Field inbound and outbound calls to engage interested prospects as part of our customer acquisition efforts

• Build rapport and trust with potential customers and generate consultation appointments for our outside sales department

• Handle inbound prospects from a variety of marketing sources to include: TV, Radio, Facebook, SEO, and direct mail

• Place outbound calls to highly qualified leads that convert as high as 40% - no more cold calls

• Manage leads by tracking, following up, and setting appointments to achieve sales and productivity objectives

• Schedule availability needed:

  • Mon-Fri: 11am to 8pm

  • Weekends: 9am to 6pm

Key Qualifications

• At least one (1) year experience in call center sales

• Experience handling inbound and outbound calls in a performance-driven environment

• Bilingual skills in both English and Spanish preferred

• Must be tech-savvy and familiar with data entry and Microsoft Office

  • Ability to type 30 WPM or more

  • Multitasking between engaging with customers and entering data on different platforms efficiently

• Ability to speak with prospects with confidence and multitask on systems

• Positivity, Flexibility, Determination and a Persuasive personality

• High energy and willingness to learn

• Attention to detail

• High School Diploma or Equivalent

Type: W2 position, Full-time, In-Office

Office Location: 3801 SW 30th Avenue, Fort Lauderdale, FL 33312

About FHIA Remodeling

At FHIA Remodeling, a Renuity company, were making home improvement faster, easier, and stress-free. Our team set out to be a best-in-class home remodeling provider in 2006 and are proud to have served over 200,000 happy customers throughout Florida. Our growth is fueled by our people, where weve promoted over 85% of our diverse and inclusive leaders from within. Now, as part of Renuity, were combining our local expertise with the strength of a national brand to build the future of home improvement. Our commitment to quality products, expert installation, and exceptional customer service drives our success. As part of our team and the broader Renuity organization, youll have the opportunity to make an impact, grow your career, and help people create homes they love.

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.

If you have a question regarding your application, please contact TA@renuityhome.com

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Compensation Range: $60K - $80K

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